You'd like to return your order? Please, choose "Return order" form.
You're experiencing technical troubles with your personal air cooler? Please, choose "Technical help" form.
Please, use Main request form for all other issues and questions.
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The ID for the order made at can be found in the right upper corner of your invoice (eg. ev-12345678).

Please clarify the name of store where you purchased you product

Letting us know which one you use and filling in the other fields carefully would save us lots of time and emails.

This information will be of great help to us in the future!

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